All products

Customer pick-up

Depending on the vehicle fleet and distance to our warehouse in Germany, either Baden-Württemberg, North Rhine-Westphalia, or also in Mecklenburg-Western Pomerania, it may make sense for you to pick up the ordered items yourself to your advantage: you will receive an additional 5% discount on the net purchase value.

    
We ask customers outside Germany to contact us, as customer pick-up is technically only offered with a German address on topregal.com checkout. We are happy to offer all customers the convenient option of collecting the goods themselves.

Customer-pick up is so easy

Customer pick-up by a customer from the Filderstadt warehouse

You can collect your goods from these TOPREGAL locations:

  • Southern Germany: at the Filderstadt warehouse Industriestrasse 3, 70794 Filderstadt
  • North/West Germany: at the Wesel warehouse Nordstrasse 3, 46485 Wesel
  • North/East Germany: in the Pasewalk warehouse Am Industriepark 80, 17309 Pasewalk

If you place an order specifying "customer pick-up" and select a warehouse, we will contact you to confirm your pick-up date and provide you with relevant information such as packing dimensions and weight. We usually offer collection dates within the next 48 hours after ordering at the latest. You can either pay in advance in the online store or on collection directly at the goods issue point.


Ordering processOrdering process - picking up the goods


Whether car with trailer, sprinter, or articulated truck - you can collect with all vehicles. Our warehouse staff will be happy to help you load your goods on site. As a rule, packed goods on pallets are loaded into the transport vehicle using a forklift truck.

Shipping preparation for transport equipment
filled warehouse


Our warehouse locations - high stock levels in every warehouse

We always keep our product range in stock in our warehouses. This guarantees short delivery times and pick-up from our German warehouse locations within 48 hours. We currently operate a total of over 50,000 m² of warehouse space at three locations in Germany. Your way to us is never far!

In addition to collection, our trained employees are available to you on site, who - by prior appointment - to give you a product inspection and personal advice. We look forward to providing you with advice and assistance: Contact us!

TOPREGAL Filderstadt
TOPREGAL Pasewalk
TOPREGAL Wesel